"Tess has presented "How to deal with difficult people" at the recent Boston Product Camp. I enjoyed her presentation and the very sound advice and information on dealing with difficult personalities in such situations. I would recommend Tess to any group or organization that needs help getting people to communicate in a better way."

Sarela-Bilman Cohen, Compuware


"I would highly recommend Tess as a consultant/trainer on the topics of critical thinking and communication skills. Tess did a wonderful job - is extremely knowledgeable, connects the information to the work at hand, and is a very engaging speaker. Tess is coming back shortly to deliver additional training sessions.”

Sue De Marco, Exeter Hospital


“I could not have been happier with the training that you provided to our team.  It was clear in the customization of the material, that you had taken considerable time and attention to understand what their roles and responsibilities were and what kinds of situations they would typically come across.   I believe this due diligence was also key in your ability to gain credibility with the team as well as strong rapport.  You took their challenges and frustrations seriously and were able to provide meaningful and practical advice and guidance.  Survey results and direct communications with the participants conveyed that they walked away from this training with new skills that they could immediately apply in their daily work and personal lives.  We have had such trainings in the past, and this was by far the best.  I can't thank you enough, and I look forward to working with you again in future trainings.”

Colleen Van Haden, Timberland


“I would totally recommend taking the communication skills training provided by Tess to anyone who might be interested and improving his/her communication skills not only because of the excellent material that she has developed/designed for the training but also considering her presentation skills. We spent two full days locked in a room (and that was a whole weekend) and yet she was able to make the training a fun way for me to learn some things that I will take with me for the rest of my life. And I have heard the same comments from many of my colleagues that have also participated in the training.”

Carlos Roberto Giacomozzi – Participant Timberland Conference


“I sent a couple of my colleagues to attend “Train the Trainer”, in an effort to improve the effectiveness and techniques of our internal trainers. As one of the largest CPA firms in New England, we hold many internal training sessions for our staff, seniors and managers. After witnessing firsthand the improvement for these instructors, we decided to hold an internal session for all of our trainers in house. All attendees walked away with great knowledge and practical tips, especially how to provide technical accounting and tax training to varying levels of personnel. Tess is very knowledgeable, presents the material well, giving many examples and helpful hints while providing a non threatening atmosphere to practice what she demonstrates so well. We expect to have her back for more “soft skills’ training for our personnel over the upcoming year, and highly recommend Tess for presentation and communication skills training, no matter what industry you are in.”

Jeffrey Wheeler, Principal, Baker, Newman and Noyes


“ The breakout parts were good learning experiences and not intimidating. Some of those set up fear for participants, but yours did not.

Fred Brewitt, Co-Chair, Northern New England Society of Enrolled Agents


“The instructor’s knowledge and experiences were both informational and entertaining. I can’t wait to apply all that I have learned!”

unsigned comment on evaluation


“Tess helps to remove the fright in public speaking and replace it with fun!” unsigned comment on evaluation”

unsigned comment on evaluation